1. The “Golden Rule”: Generate a New Quote

If your quote has expired and you have not yet sent the money, do not use the old PDF instructions.

• The Action: Log back into your university’s Convera portal and start the process again.
• The Reason: Exchange rates are updated in real-time. By generating a new quote, you get a fresh 72-hour lock on the current market rate, ensuring that the local currency amount you send exactly matches the AUD required by your university.

2. What if You Already Sent the Money?

If you hit “Send” at your bank but the 72-hour window expired before the money reached Convera, do not panic.

• The “Market Rate” Adjustment: Convera will still receive your funds, but they will no longer honor the expired locked-in rate. Instead, they will convert your money using the current market rate at the moment the funds land in their account.
• The Risk of Shortfall: If the AUD has strengthened against your home currency in those 3 days, your payment might arrive at the university short by $10–$50.
• The Fix: Monitor your student portal. If a small balance remains, you will need to make a “top-up” payment to clear your account.

3. 2026 Compliance: Dealing with “Stale” Instructions

In 2026, some banks may reject a transfer if the payment instructions (specifically the Reference Number) are linked to an expired quote in the SWIFT system.

• Check Your Reference: Every quote has a unique Reference ID (e.g., EGBAS12345). If you try to use an old ID for a new transfer, Convera’s automated system may “bounce” the payment back to your bank, causing a delay of 7–10 days.
• Always Download the New PDF: Each time you generate a new quote, download the fresh Payment Instructions PDF. It contains the updated reference details that ensure your money is tracked correctly in the 2026 digital banking landscape.

4. 2026 “Pro-Tips” for Expiring Quotes

• The “Weekend Trap”: If you generate a quote on a Friday afternoon, the 72-hour window includes Saturday and Sunday. Since most banks don’t process international wires on weekends, your quote could expire before your bank even starts the transfer on Monday. Always generate your quote on a Monday or Tuesday.
• Price Promise: If your new quote is significantly more expensive than your bank’s current rate, remember that Convera still offers a Price Promise in 2026. You can submit a claim within 2 hours of getting your quote to see if they will match a lower rate.