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The SES provides temporary emergency repairs to make your home safe. Call them if:
Only call 000 during a storm if there is a threat to life.
The SES consists of volunteers who prioritize the most urgent property threats. In 2026, they generally will not help with:
In 2026, phone lines during a major storm can have wait times exceeding 30 minutes. Most states now offer faster digital reporting:
If you have lodged a request with the SES and the situation improves (or you fix it yourself), please call 132 500 back to cancel. This ensures volunteers aren't sent to your house when someone else might be in greater need.