Locating your Transaction Reference Number (TRN) and HAP ID is a frequent necessity for tracking applications or booking medical exams. In 2026, the ImmiAccount dashboard has been streamlined, but these numbers are still tucked away in specific summaries and letters.
1. Finding Your TRN (Transaction Reference Number)
The TRN is assigned the moment you start an application. It is required for VEVO checks and communicating with Home Affairs.
Where to look:
- The “My Applications” Dashboard: Once you log in, your TRN is displayed directly on the main summary screen next to each application listed. It is a 10-character alphanumeric code.
- The Lodgement Summary:
- Click ‘View Details’ on your application.
- Go to the ‘View Correspondence’ tab.
- Open the ‘Application Lodgement Receipt’ or ‘Online Lodgement Summary’. The TRN is clearly printed at the top.
- Email Confirmation: Search your inbox for “IMMI Acknowledgement.” The TRN is included in the subject line or the body of the automated email sent after payment.
2. Finding Your HAP ID (Health Assessment ID)
The HAP ID is a unique 8-digit number needed to book your medical exam with Bupa or an offshore panel clinic.
Where to look:
- View Details: From the “My Applications” screen, click ‘View Details’ on your specific visa application.
- Health Assessment Tab: On the left-hand menu, select ‘Health Assessment’.
- Organise Health Examinations: If you haven’t done them yet, click the link that says ‘Organise health examinations’.
- The Referral Letter: Follow the prompts to answer the health history questions. Once submitted, you can click ‘Print Referral Letter’.
- The HAP ID is located at the top right-hand corner of this PDF document.
3. Difference Between TRN, HAP ID, and Grant Number
| ID Type | Length | Best For… |
| TRN | 10 chars | Tracking your application status and logging into VEVO. |
| HAP ID | 8 digits | Booking and tracking your eMedical results. |
| Grant Number | 13 digits | Proving your current visa status to employers or banks (only issued after approval). |
4. Troubleshooting for 2026
- “Health Assessment” link is missing: This usually means the Department hasn’t determined which medicals you need yet, or your visa type doesn’t require them. Wait for a formal “Request for Information” (S56).
- TRN not showing: If you saved an application but didn’t pay/submit, the TRN may be temporary. It becomes permanent only after the application fee is processed.
Mobile Users: The ImmiAccount mobile view sometimes crops the TRN. Rotate your screen to “Landscape” or use a desktop browser to see the full dashboard columns.
