1. The Two Types of Lockers (Which do you need?)
In 2026, UNSW utilizes two distinct locker systems depending on whether you need a week’s groceries or a single hot dinner.
| Feature | Arc Savers Pantry Lockers | Foodifox Thermal Lockers |
| What you get | 2 days of groceries (Pasta, milk, fruit). | A single, chef-prepared hot meal. |
| Cost | $0.00 (Free for all students). | Subsidized ($5–$10) or catered. |
| Locations | Kensington (Gate 2) & Paddington (D Block). | Main Dining Hall & Library Precinct. |
2. Step-by-Step: Ordering a Free Pantry Pack
The Arc Savers lockers are the core of the Rapid Relief pillar. They are non-refrigerated but stocked daily with fresh staples.
- Register: Log into the Arc Savers Portal using your zID.
- Select Your Pack: Choose between Standard, Vegetarian, or Halal pantry kits.
- Receive Your Code: You will be sent a unique 6-digit PIN or QR code via your student email once your pack is ready (usually within 2–4 hours).
- The Pickup: Head to the locker bank (e.g., near Gate 2, High St). Scan your code at the central touchscreen, and your assigned cubicle will pop open automatically.
- Discretion: The lockers look like standard parcel points, allowing you to collect your groceries without any face-to-face interaction.
3. Step-by-Step: Using Foodifox Thermal Lockers
For students in catered accommodation or those needing a late-night hot meal, the Foodifox system uses UV self-cleaning and thermal heating.
- Order via App: Use the Foodifox app or the My School Connect portal to order a “Late Meal.”
- Thermal Prep: The catering team places your meal in a locker that keeps it at a food-safe 60°C+.
- Collection: Scan the QR code from the app at the locker bank. The UV-sanitized locker will open, ensuring your meal is hot and hygienic even if you’re collecting it at 2:00 AM.
4. 2026 “Pro-Tips” for the Best Experience
- The “Waitlist” Hack: March is the busiest month for the Food Hub. If lockers are full, check the 24/7 Food Cupboard (Gate 2, Kensington) which is a “take what you need” open shelf with no booking required.
- Bring Your Own Bag: Even for locker pickups, bringing a non-descript backpack helps keep your collection private while walking across campus.
- Paddington Advantage: The Paddington D-Block lockers are often less busy than the Kensington Gate 2 location. If you’re a Kensington student with a class in Paddington, book your pack there for a faster turnaround.
