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The process of obtaining your HAP ID after lodging your visa is a critical step to ensure your application remains valid and is processed quickly. Unlike the “My Health Declarations” process used before lodging, generating a HAP ID after submission is done directly through your specific visa application in ImmiAccount.



1. Step-by-Step Guide: Generating Your HAP ID

Once your visa (e.g., 485 or 500) is lodged and the fee is paid, follow these steps to find your unique health identifier:

  1. Log in to ImmiAccount.
  2. Locate Your Application: Go to the “My Applications” tab and find the visa you just lodged.
  3. View Details: Click the “View details” link next to the application status (which likely says “Received” or “Initial Assessment”).
  4. Health Assessment: On the left-hand menu, click on the “Health assessment” tab.
  5. Organise Health Examinations: Look for a link in the main window that says “Organise health examinations.” * Note: If this link isn’t visible, a Case Officer may not have determined if you need an exam yet, or your previous medicals might still be valid.
  6. The Referral Letter: Follow the prompts to answer a few basic health questions, then click “Submit.”
  7. Print/Save: You can now click “Print Referral Letter.” Your HAP ID is the 8-digit number located at the top-right corner of this letter.



2. 2026 eMedical & Booking Rules

In April 2026, the Department of Home Affairs uses the eMedical system to link your health results directly to your visa.

  • Within Australia: You must book your appointment with Bupa Medical Visa Services. You cannot use your local GP. You will need your HAP ID to complete the online booking.
  • Outside Australia: You must visit a Panel Physician approved by the Department. Use the “Offices and Locations” page on the Home Affairs website to find the one nearest to you.
  • The “28-Day” Rule: Once you are requested to provide health results, you generally have 28 days to undergo the exam. If you cannot get an appointment within this window, you must upload your booking confirmation to ImmiAccount as “Evidence of Intention” to comply.



3. Why You Might Not See the HAP ID Link

If you have followed the steps above and the “Organise health examinations” link is missing, it is usually for one of three reasons:

  1. Valid Medicals Exist: If you completed a medical for a previous visa (like a Student Visa) within the last 12 months, the system may automatically reuse those results.
  2. Case Officer Review: Some visa streams require a Case Officer to manually flag that a medical is required before the link appears.
  3. System Syncing: It can sometimes take 24–48 hours after payment for the “Health assessment” tab to fully populate.



4. What to Bring to Your Appointment

To ensure your results are uploaded correctly to your HAP ID:

  • The Referral Letter: (The PDF you generated in Step 1).
  • Original Passport: Digital copies or photocopies are not accepted in 2026.
  • Prescription Glasses/Contacts: If you use them.
  • Existing Medical Reports: If you have a chronic condition.

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