1. VFS Global Wafi Mall: Essential Logistics
Located in the Horus Phase 5 section of Wafi Mall, the center is high-traffic. 2026 updates include stricter security and digital-only payment options.
- Address: Level 1, Phase 5-Horus, Wafi Mall, Umm Hurair 2, Dubai.
- Business Hours: Monday to Friday | 09:00 – 16:00.
- Ramadan 2026 Hours: 09:00 – 15:00 (Check Wafi Mall social media for the exact lunar start).
- Parking: Free for the first 3 hours at Wafi Mall. Subsequent hours are charged at AED 10–15. Use the “Cinema Parking” or “Health Care City” side for the shortest walk to the Horus section.
2. 2026 Fees & Value-Added Services
Fees in Dubai are subject to annual adjustments. In 2026, VFS Global Wafi Mall is strictly cashless for Australian services.
| Service Type | Fee (AED) | Note |
| Biometric Collection | AED 117.40 | Standard mandatory fee (inclusive of VAT). |
| Walk-in Appointment | AED 303.00 | For those without a pre-booked slot. |
| Prime Time | AED 454.00 | Appointments outside 09:00–16:00. |
| Premium Lounge | AED 605.00 | Personalized service, snacks, and no queues. |
3. The “Must-Carry” Checklist
Entry is denied if these documents aren’t in hand:
- [ ] Original Passport: The physical document is mandatory.
- [ ] Biometrics Requirement Letter: The PDF from your ImmiAccount with the VLN barcode.
- [ ] Appointment Confirmation: Printed or digital copy.
- [ ] Minors (Under 18): Must bring a Birth Certificate (original + copy) and be accompanied by a parent.
4. Pro-Tips for a Smooth Visit
- The “Henna” Rule: In 2026, high-resolution scanners are used. If you have Henna (Mehndi), cuts, or bandages on your fingertips, you will be turned away. Ensure your hands are clear at least 7 days before your appointment.
- Photo Standards: You will have a digital photo taken. Avoid white or very light-colored clothing as it blends into the background; bright or dark colors are recommended for better contrast.
- Security Screening: Laptops and large bags (bigger than 45x30x20 cm) are prohibited and cannot be stored at the center. Leave them in your car or at the mall’s customer service desk.
- Timing: Arrive exactly 15 minutes early. If you are more than 15 minutes late, your appointment is automatically cancelled, and you must wait 24 hours to re-book.
5. Tracking Your Status
Within 24 hours of your visit to Wafi Mall, your ImmiAccount status should change from “Required” to “Received.”
If it doesn’t update after 48 hours, contact the VFS helpline immediately at +971 4 205 5881.
