3 Ways to Find Your Number Without the Card
1. The Official ISTP Portal (Most Reliable)
Since your pass was purchased through a dedicated student system, your account stores the card details even if you haven’t registered the card on the main PTV app yet.
- Go to the International Student Travel Pass Website.
- Log in using the email and password you created when you first used your university discount code.
- Click on “Manage Your Profile” or “Order History.”
- Your current 15-digit myki number will be listed next to your active pass details.
2. The PTV Mobile App
If you previously registered your card or moved it to your digital wallet (Apple/Google), the number is hidden in the settings:
- Digital Card: Open your Apple Wallet or Google Wallet, tap on the myki, and look for “Card Information” or “Account Details.”
- Physical Card (Registered): Open the PTV App, tap the ‘myki’ icon at the bottom, and log in. Swipe through your cards to see the full 15-digit number.
3. Check Your “Order Confirmation” Email
Search your student inbox for emails from “Transport Victoria” or “PTV.” When your ISTP was first processed in 2026, the confirmation email typically included the card number assigned to your account before the physical plastic was even mailed.
Why You Need This Number Now
The April 2026 “Free Month” Sync
Even though travel is free in April 2026 for the Metro Tunnel opening, PTV is encouraging students to link their ISTP numbers to the PTV App now. By doing this, you ensure that the 30-day extension (granted to compensate for the free month) is correctly applied to your account.
If You Can’t Log In
If you’ve forgotten your ISTP portal password and lost your card, you cannot use the “Forgot Password” tool easily because it often asks for the card number as verification.
- The Fix: Call the PTV International Student Team at 1800 800 007. Once you verify your identity (Name, DOB, and University ID), they can read the number out to you over the phone.
